General Info

Order Confirmation

An invoice will be emailed to you automatically at the completion of your order. If you do not receive this phone us on 03 437 1847 or email factoryshop@rainb0w.co.nz


Delivery Info

Delivery Costs

Free shipping on all orders over $50.

For orders under a total of $50 (before shipping costs), delivery to the North and South Island of NZ is at a flat rate of $7.50 except rural deliveries.

Rural deliveries (incur an additional charge of $5.50) are at a flat rate of $13.00.

This does not include delivery to Waiheke or the Chatham Islands, if you would like delivery to these places please email us for a quote.

We do not deliver outside New Zealand.

Please Note: Choc items may melt in transit. Shipping of Choc items is therefore at the purchasers risk and Rainbow Confectionery Ltd will not be responsible, for any choc products that arrives in a melted condition.

Delivery Times

Orders will be processed as soon as possible and sent no later than the next working day (Mon - Fri) following receipt of your order.

Orders received before midday will be couriered that day. Orders received after midday will be couriered the next business day.

Expected delivery times:

South Island delivery 1-3 working days
North Island delivery 2-3 working days
Rural delivery 2-5 working days